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FinObservatory

Financial inclusion / TUR

Turkey

Turkey appears in 5 of the 5 Global Findex rounds in this file (2011, 2014, 2017, 2021, 2024).

81.6%
Account, 2024
57.6%
Account, 2011
+24.0 pts
Change, 2011 to 2024
19.9 pts
Gender gap, 2024
58 of 140
Rank in the 2024 round

Account ownership by group

Share of adults aged 15 and over with an account at a bank or with a mobile money provider. Each line is a separate survey estimate on a subsample, not a decomposition of the total.

% of adults age 15+2040608010020112014201720212024All adults, 2011: 57.6All adults, 2014: 56.7All adults, 2017: 68.6All adults, 2021: 74.1All adults, 2024: 81.6All adults 81.6Women, 2011: 32.7Women, 2014: 44.5Women, 2017: 54.3Women, 2021: 62.5Women, 2024: 71.7Women 71.7Men, 2011: 82.1Men, 2014: 69.2Men, 2017: 83.0Men, 2021: 85.3Men, 2024: 91.6Men 91.6Poorest 40%, 2011: 47.1Poorest 40%, 2014: 51.1Poorest 40%, 2017: 56.4Poorest 40%, 2021: 61.4Poorest 40%, 2024: 75.5Poorest 40% 75.5

Source: World Bank Global Findex Database 2025 (CC BY-4.0) Indicators account.t.d, account.t.d.1, account.t.d.2, account.t.d.7. Methodology

Account ownership20112014201720212024
Women32.7%44.5%54.3%62.5%71.7%
Men82.1%69.2%83.0%85.3%91.6%
Poorest 40%47.1%51.1%56.4%61.4%75.5%
Richest 60%64.6%59.4%76.7%82.5%85.6%
Age 15-2443.8%41.6%55.9%72.7%65.2%
Age 25+61.9%61.2%71.9%74.5%85.6%
Primary education or less50.9%47.5%57.4%61.5%70.3%
Secondary education or more65.2%60.9%74.0%81.8%84.8%
Rural----75.1%
Urban----84.6%

Source: World Bank Global Findex Database 2025 (CC BY-4.0) A dash means the cut is not reported for Turkey in that round. The rural and urban cuts exist in one round only. Methodology

The gaps

Gender gap is the men’s account rate minus the women’s; income gap is the richest 60% minus the poorest 40%. Both are differences between two survey estimates and the file publishes no standard error for either, so a gap of a few points is not distinguishable from zero.

Percentage points0.020406020112014201720212024Gender gap, 2011: 49.4Gender gap, 2014: 24.7Gender gap, 2017: 28.7Gender gap, 2021: 22.8Gender gap, 2024: 19.9Gender gap 19.9Income gap, 2011: 17.5Income gap, 2014: 8.3Income gap, 2017: 20.3Income gap, 2021: 21.2Income gap, 2024: 10.0Income gap 10.0

Source: World Bank Global Findex Database 2025 (CC BY-4.0) account.t.d.2 minus account.t.d.1; account.t.d.8 minus account.t.d.7. Methodology

Payments, saving and borrowing

The digital-payment, saved and borrowed indicators are not collected in every round or for every economy: in the 2024 round they are reported for a subset of the economies that report account ownership.

Share of adults age 15+20112014201720212024
Made or received a digital payment-49.5%63.8%67.6%71.4%
Mobile money account-0.8%16.4%18.3%23.3%
Saved at a bank or using mobile money4.2%9.1%22.9%9.8%27.9%
Borrowed from a bank or using mobile money-35.9%42.8%38.0%41.7%

Source: World Bank Global Findex Database 2025 (CC BY-4.0) Indicators g20.any, mobileaccount.t.d, fin17a.17a1.d, fin22a.22a1.22g.d. A dash means no reading for Turkey in that round. Methodology

Physical access points

From the IMF Financial Access Survey by way of the GFDD, which stops in 2021. Each figure is Turkey’s latest reported year, which is shown beside it and is not necessarily the same year as another economy’s. These are the published values, reproduced without adjustment; for at least one economy the published branch and ATM counts are not physically possible, which the methodology page documents.

15.4
Bank branches per 100,000 adults (2020)
82.3
ATMs per 100,000 adults (2020)

Source: World Bank Global Financial Development Database | IMF Financial Access Survey GFDD.AI.02 and GFDD.AI.25, latest reported year for this economy. Methodology

Access infrastructure (IMF Financial Access Survey)

Findex above measures use: whether adults say they have an account. The FAS measures infrastructure: what regulators count. For Turkey the FAS carries readings from 2004 to 2024, annual rather than in survey rounds, pulled directly from the IMF’s API. In 2024, mobile-money transactions ran at 4,329 per 1,000 adults, about 4 transactions per adult over the year.

Per 100,000 adults0.02040608010020042007201020132016201920222024Branches, 2005: 12.6Branches, 2006: 13.7Branches, 2007: 15.0Branches, 2008: 16.8Branches, 2009: 17.0Branches, 2010: 17.4Branches, 2011: 17.8Branches, 2012: 18.2Branches, 2013: 19.2Branches, 2014: 19.2Branches, 2015: 18.8Branches, 2016: 17.8Branches, 2017: 17.1Branches, 2018: 16.7Branches, 2019: 16.0Branches, 2020: 15.4Branches, 2021: 15.0Branches, 2022: 14.4Branches, 2023: 14.2Branches, 2024: 13.7Branches 13.7ATMs, 2004: 27.5ATMs, 2005: 29.6ATMs, 2006: 32.5ATMs, 2007: 36.8ATMs, 2008: 42.2ATMs, 2009: 44.8ATMs, 2010: 51.0ATMs, 2011: 58.7ATMs, 2012: 64.5ATMs, 2013: 73.3ATMs, 2014: 78.0ATMs, 2015: 81.1ATMs, 2016: 79.9ATMs, 2017: 80.9ATMs, 2018: 83.0ATMs, 2019: 83.3ATMs, 2020: 82.0ATMs, 2021: 80.1ATMs, 2022: 78.7ATMs, 2023: 79.4ATMs, 2024: 81.1ATMs 81.1

Source: IMF Financial Access Survey Access points per 100,000 adults (FA26N, FA18N). MM agents are active mobile-money agent outlets, reported only where the country serves mobile money. Methodology

Accounts per 1,000 adults. A registered mobile-money count above 1,000 means more registrations than adults; registration is not use, and an active count (90-day use) runs well below it where both are reported.

Per 1,000 adults0.0200040006000800020042007201020132016201920222024Deposit accts, 2004: 1620.5Deposit accts, 2005: 1651.2Deposit accts, 2006: 1682.2Deposit accts, 2007: 1771.1Deposit accts, 2008: 1670.1Deposit accts, 2009: 1683.8Deposit accts, 2010: 2904.3Deposit accts, 2011: 2985.7Deposit accts, 2012: 3110.2Deposit accts, 2013: 3381.3Deposit accts, 2014: 3276.7Deposit accts, 2015: 3367.0Deposit accts, 2016: 3607.5Deposit accts, 2017: 3952.4Deposit accts, 2018: 4269.6Deposit accts, 2019: 4672.8Deposit accts, 2020: 5139.3Deposit accts, 2021: 5590.4Deposit accts, 2022: 6246.4Deposit accts, 2023: 6812.8Deposit accts, 2024: 7193.3Deposit accts 7193.3

Source: IMF Financial Access Survey Accounts per 1,000 adults (FA30N_COMBANK), commercial banks and mobile money. Methodology