Skip to content
FinObservatory

Financial inclusion / JAM

Jamaica

Jamaica appears in 3 of the 5 Global Findex rounds in this file (2011, 2014, 2021). It has no account reading in 2017, 2024, so those columns are empty below rather than interpolated.

73.3%
Account, 2021
71.0%
Account, 2011
+2.3 pts
Change, 2011 to 2021
3.6 pts
Gender gap, 2021
-
No reading in the 2024 round

Account ownership by group

Share of adults aged 15 and over with an account at a bank or with a mobile money provider. Each line is a separate survey estimate on a subsample, not a decomposition of the total.

% of adults age 15+606570758020112014201720212024All adults, 2011: 71.0All adults, 2014: 78.5All adults, 2021: 73.3All adults 73.3Women, 2011: 67.1Women, 2014: 77.8Women, 2021: 71.6Women 71.6Men, 2011: 75.1Men, 2014: 79.2Men, 2021: 75.1Men 75.1Poorest 40%, 2011: 62.0Poorest 40%, 2014: 69.2Poorest 40%, 2021: 67.7Poorest 40% 67.7

Source: World Bank Global Findex Database 2025 (CC BY-4.0) Indicators account.t.d, account.t.d.1, account.t.d.2, account.t.d.7. Methodology

Account ownership20112014201720212024
Women67.1%77.8%-71.6%-
Men75.1%79.2%-75.1%-
Poorest 40%62.0%69.2%-67.7%-
Richest 60%76.9%84.6%-77.0%-
Age 15-2463.0%73.4%-75.4%-
Age 25+73.4%80.0%-72.7%-
Primary education or less60.0%70.5%-59.9%-
Secondary education or more78.8%81.4%-82.8%-

Source: World Bank Global Findex Database 2025 (CC BY-4.0) A dash means the cut is not reported for Jamaica in that round. The rural and urban cuts exist in one round only. Methodology

The gaps

Gender gap is the men’s account rate minus the women’s; income gap is the richest 60% minus the poorest 40%. Both are differences between two survey estimates and the file publishes no standard error for either, so a gap of a few points is not distinguishable from zero.

Percentage points0.05.010152020112014201720212024Gender gap, 2011: 8.0Gender gap, 2014: 1.4Gender gap, 2021: 3.6Gender gap 3.6Income gap, 2011: 14.9Income gap, 2014: 15.4Income gap, 2021: 9.4Income gap 9.4

Source: World Bank Global Findex Database 2025 (CC BY-4.0) account.t.d.2 minus account.t.d.1; account.t.d.8 minus account.t.d.7. Methodology

Payments, saving and borrowing

The digital-payment, saved and borrowed indicators are not collected in every round or for every economy: in the 2024 round they are reported for a subset of the economies that report account ownership.

Share of adults age 15+20112014201720212024
Made or received a digital payment-47.4%-49.7%-
Mobile money account-0.9%-12.7%-
Saved at a bank or using mobile money30.4%29.7%-24.7%-
Borrowed from a bank or using mobile money-18.3%-12.0%-

Source: World Bank Global Findex Database 2025 (CC BY-4.0) Indicators g20.any, mobileaccount.t.d, fin17a.17a1.d, fin22a.22a1.22g.d. A dash means no reading for Jamaica in that round. Methodology

Physical access points

From the IMF Financial Access Survey by way of the GFDD, which stops in 2021. Each figure is Jamaica’s latest reported year, which is shown beside it and is not necessarily the same year as another economy’s. These are the published values, reproduced without adjustment; for at least one economy the published branch and ATM counts are not physically possible, which the methodology page documents.

6.3
Bank branches per 100,000 adults (2021)
39.7
ATMs per 100,000 adults (2021)

Source: World Bank Global Financial Development Database | IMF Financial Access Survey GFDD.AI.02 and GFDD.AI.25, latest reported year for this economy. Methodology

Access infrastructure (IMF Financial Access Survey)

Findex above measures use: whether adults say they have an account. The FAS measures infrastructure: what regulators count. For Jamaica the FAS carries readings from 2004 to 2024, annual rather than in survey rounds, pulled directly from the IMF’s API. In 2024, mobile-money transactions ran at 1,061 per 1,000 adults, about 1 transactions per adult over the year.

Per 100,000 adults0.0102030405020042007201020132016201920222024Branches, 2004: 7.2Branches, 2005: 6.9Branches, 2006: 6.9Branches, 2007: 6.8Branches, 2008: 7.0Branches, 2009: 6.6Branches, 2010: 6.3Branches, 2011: 6.1Branches, 2012: 6.0Branches, 2013: 5.7Branches, 2014: 5.2Branches, 2015: 5.3Branches, 2016: 5.2Branches, 2017: 7.9Branches, 2018: 8.1Branches, 2019: 8.1Branches, 2020: 7.7Branches, 2021: 7.5Branches, 2022: 7.1Branches, 2023: 7.0Branches, 2024: 6.9Branches 6.9ATMs, 2004: 18.1ATMs, 2005: 19.8ATMs, 2006: 22.0ATMs, 2007: 22.0ATMs, 2008: 23.3ATMs, 2009: 24.8ATMs, 2010: 25.5ATMs, 2011: 26.8ATMs, 2012: 27.3ATMs, 2013: 28.0ATMs, 2014: 30.5ATMs, 2015: 31.2ATMs, 2016: 32.5ATMs, 2017: 34.0ATMs, 2018: 34.8ATMs, 2019: 36.5ATMs, 2020: 40.1ATMs, 2021: 40.0ATMs, 2022: 41.2ATMs, 2023: 38.6ATMs, 2024: 39.0ATMs 39.0

Source: IMF Financial Access Survey Access points per 100,000 adults (FA26N, FA18N). MM agents are active mobile-money agent outlets, reported only where the country serves mobile money. Methodology

Accounts per 1,000 adults. A registered mobile-money count above 1,000 means more registrations than adults; registration is not use, and an active count (90-day use) runs well below it where both are reported.

Per 1,000 adults0.010002000300020042007201020132016201920222024Deposit accts, 2004: 1371.5Deposit accts, 2005: 1294.1Deposit accts, 2006: 1225.8Deposit accts, 2007: 1138.6Deposit accts, 2008: 1113.2Deposit accts, 2009: 1094.6Deposit accts, 2010: 1060.2Deposit accts, 2011: 996.7Deposit accts, 2012: 1037.3Deposit accts, 2013: 1050.0Deposit accts, 2014: 1084.9Deposit accts, 2015: 1103.7Deposit accts, 2016: 1117.3Deposit accts, 2017: 1355.9Deposit accts, 2018: 1392.0Deposit accts, 2019: 1473.4Deposit accts, 2020: 1549.9Deposit accts, 2021: 1642.6Deposit accts, 2022: 1747.8Deposit accts, 2023: 1842.4Deposit accts, 2024: 2096.0Deposit accts 2096.0Loan accts, 2004: 150.0Loan accts, 2005: 165.2Loan accts, 2006: 179.8Loan accts, 2007: 200.4Loan accts, 2008: 203.7Loan accts, 2009: 192.0Loan accts, 2010: 182.9Loan accts, 2011: 175.3Loan accts, 2012: 188.3Loan accts, 2013: 196.7Loan accts, 2014: 210.3Loan accts, 2015: 211.7Loan accts, 2016: 225.0Loan accts, 2017: 208.1Loan accts, 2018: 220.4Loan accts, 2019: 248.7Loan accts, 2020: 246.0Loan accts, 2021: 253.0Loan accts, 2022: 263.3Loan accts, 2023: 268.2Loan accts, 2024: 290.5Loan accts 290.5MM registered, 2017: 9.6MM registered, 2018: 21.0MM registered, 2019: 91.2MM registered, 2020: 84.1MM registered, 2021: 109.7MM registered, 2022: 132.6MM registered, 2023: 188.5MM registered, 2024: 105.1MM registered 105.1MM active, 2017: 7.8MM active, 2018: 9.8MM active, 2019: 59.3MM active, 2020: 52.2MM active, 2021: 44.2MM active, 2022: 1.9MM active, 2023: 0.6MM active 0.6

Source: IMF Financial Access Survey Accounts per 1,000 adults (FA30N_COMBANK, LOANACCN_COMBANK, FA67N, FA63N), commercial banks and mobile money. Methodology